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Free shipping insurance
is included with your purchases.
Some
countries have restrictions on what may be imported into that country.
Please make sure you can legally import the item before you buy. Some countries
have size or content restrictions on packages. International buyers are responsible
for all customs, duties, and taxes. Flammable items such as paints (non-water based or flammable),
fuels, rocket engines and similar items cannot be shipped via Canada Post and
as such we do not carry them.
Average
Airmail transit times are 10-20 days, but can take longer. (The UK,
Spain, and Italy commonly see longer transit times) The postal service will
not accept a claim for an international airmail lost package until 45 days have
passed - if your package has not been delivered by that time, we can declare
it lost and get a refund or replacement for you.
Questions about Order Status, Returns, or Shipping
If you have questions regarding your order, returns, or shipping, then contact
us at qualityhobbyguy@qualityhobbyshop.com
Delivery Time Estimates
Canada Post delivery times estimate 1 to 3 weeks. Most items ship within 3 days. We do not back order items. Our shipping calculator, in North America uses standard parcel rates. Outside of North America it uses Airmail rates. Priority services, Email us for a quote.
Questions or Problems with our Web Site
If you have questions or problems with our web site, contact us at:oic2@shaw.ca
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